Question 1

How do I order?

Accepted Answer

Browse the catalogue on this site and tap the WhatsApp button on any product. You can also send us a photo of what you want. We confirm price, stock and delivery fee on WhatsApp.

Question 2

Can I pay on delivery?

Accepted Answer

Pay on delivery is available within Nairobi on most items. Large furniture orders need a 50 percent deposit and the rest on delivery.

Question 3

Which payment methods do you accept?

Accepted Answer

We accept M-Pesa. Payment details are shared only in the WhatsApp chat, after we have agreed on the order.

Question 4

Are the prices on the site final?

Accepted Answer

Stock turns over weekly. The price in the chat at the time you confirm your order is the price you pay.

Question 5

How fast is delivery in Nairobi?

Accepted Answer

Same day is common when the item is in stock. Our rider calls you before arriving. Delivery fee is from KSh 400 within Nairobi and is confirmed per order.

Question 6

Do you deliver outside Nairobi?

Accepted Answer

Ask us on WhatsApp. We confirm delivery outside Nairobi per order.

Question 7

Can I visit the shop?

Accepted Answer

Yes. We are at Tea Room, Taveta Road, London Beauty Building, 5th Floor, Shop T2, Nairobi CBD. Ask on WhatsApp before you come so we can have your items ready.

Question 8

Do products come with a warranty?

Accepted Answer

Ask us about brand warranty for the item you want. We pass brand warranty through where it applies.

Question 9

Do you serve offices and bulk buyers?

Accepted Answer

Yes. We supply printers, office furniture, salon equipment and bulk orders for businesses. Bulk pricing is quoted per order.

Question 10

I cannot find an item. Can you source it?

Accepted Answer

Yes. We source from Nairobi's main wholesale market. Send us the photo and the details on WhatsApp and we will reply with a price.

Frequently asked questions

How do I order?+

Can I pay on delivery?+

Which payment methods do you accept?+

Are the prices on the site final?+

How fast is delivery in Nairobi?+

Do you deliver outside Nairobi?+

Can I visit the shop?+

Do products come with a warranty?+

Do you serve offices and bulk buyers?+

I cannot find an item. Can you source it?+